Terms of Service

YesSirMadam (“the Platform”, “we”, “us”) operates a technology platform that lets you discover and book at-home wellness and massage sessions in India. The wellness services themselves are provided by the operating business and its vetted professionals (“Providers”). The Platform facilitates discovery, booking, scheduling and payment; it is not itself a medical or healthcare provider.

A booking is a request to reserve a session at a chosen date, time and address. A booking is confirmed once you receive confirmation in the app. Prices are shown in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. You agree to provide accurate contact and address details and to ensure a safe, accessible space for the session.

Cancellations, rescheduling and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.

You agree to treat Providers with respect and to maintain professional, non-abusive behaviour throughout every session. Any harassment, intoxication, inappropriate requests, or unsafe conditions entitle the Provider to end the session immediately, with charges applied per the refund policy. You must be 18 or older to book.

For the comfort and safety of everyone, we guarantee a same-gender therapist for every session. Providers are matched to your stated gender, and any request that conflicts with this policy will be declined. This is a strict, non-negotiable condition of using the Platform.

Wellness services carry inherent risks. You should disclose relevant health conditions before a session and stop if you feel discomfort. To the extent permitted by law, the Platform’s aggregate liability is limited to the amount paid for the session in question, and we are not liable for indirect or consequential loss. Nothing here limits liability that cannot be excluded under Indian law.

Questions about these terms? See our Contact page.